Snapchat Outage: Major Cloud Failure Behind Global Disruption

 Millions of Snapchat users around the world woke up today to find the app not working. Access problems, login failures and broken feeds affected users everywhere and the cause? A massive cloud infrastructure failure. 

Tracking site Downdetector saw a huge spike in outage reports, with thousands logging issues within minutes.The trouble began around 8 a.m. UK time (midnight Pacific Time).

What Happened?

The problem isn’t just with Snapchat. The outage is part of a broader failure at Amazon Web Services (AWS), the cloud-services giant that supports infrastructure for countless apps and websites. According to reports, AWS noted increased error rates in its US-EAST-1 region, particularly involving DNS and load-balancing subsystems. 

Why Does It Matter?

• Dependency: Many major apps rely on a few cloud providers. When one goes down, a cascade of services falter. 

• User Impact: Snapchat users reported being unable to log in, send messages, upload media or access their feeds — across Android, iOS and web. 

• Broader Effects: It wasn’t just social media. Gaming, banking, streaming and messaging platforms were also impacted. 

What’s Being Done?

AWS says the underlying DNS issue was fully mitigated by early morning, but some services may continue to experience “elevated errors” and back-logs while everything normalises. 

What Should Users Do?

• Try logging out and back in later.

• Clear app cache / restart device.

• If you rely on Snapchat for business (content, promotions) consider alternate channels until full recovery.

• Keep an eye on official status pages and the Downdetector trend for the latest updates.

Conclusion

Today’s outage is a wake-up call: even the biggest platforms can be brought down when infrastructure fails. For Snapchat users and digital brands alike, this highlights the importance of redundancy, preparedness and staying calm when the app goes dark.

Follow PLS WorldNews for updates as this story develops.